July 24, 2015

Policies

Terms of Service

Please read the following terms of use (“Terms of Use”) carefully before using the websites entrelaunch.org, entrefund.me, entrelearn.org (the “Sites”) owned by Entrelaunch Inc. (the “Company”). By using the Sites, you agree to be bound by the Terms of Use. If you do not agree to be bound by these Terms of Use, discontinue all use of the Sites immediately.

  1. General Remark.. The entire content included in the Sites, including but not limited to text, information, designs, photographs, graphics, images, illustrations, interfaces, codes, audio clips, sounds, video clips, online courses, blog posts, software and links to external websites (the “Content”), is provided for informational purposes. Please use caution and common sense when using the Sites.
  2. Disclaimers and Limitation of Liability. The Company intend for the Content on the Sites to be accurate and reliable, however, the Sites and the Content are provided to you “as is” and “as available” and without warranty or condition of any kind, whether express or implied. The Company do not represent or warrant that the functions contained in the Sites will be uninterrupted or error free, that defects will be corrected or that the Sites or the server which makes the Sites available are free from viruses or other harmful components. In no event shall the Company be liable for any damages whatsoever, including direct, indirect, special, incidental or consequential damages, arising out of or in connection with the use or performance of the Sites or any other site you may access while using the Sites or your use of the Content, even if advised of the possibility of such damages.
  3. Dealing with Third Parties. Any correspondence or business dealings with any third parties including merchants, sellers, buyers or advertisers found on, or through, the Sites is solely between you and such third parties, and the Company have no control over the quality or legality of the Content advertised, the truth or accuracy of any representations made by sellers, the ability of sellers to sell and the ability of buyers to purchase. The Company are not responsible for any damages you may suffer by entering into such transactions including the payment for and delivery of goods if any, and any terms, conditions, warranties, or representations associated with such dealings. You and the third party, not the Company, are responsible for compliance with all laws applicable in any such transaction.
  4. Indemnity. You acknowledge and expressly agree that use of the Sites is at your sole and own risk. You agree to defend, indemnify and hold the Company and their affiliates as well as their respective directors, officers, trustees and employees harmless from any and all liabilities, costs and expenses, including reasonable attorneys’ fees, related to any violation of these Terms of Use by you or users of your account, or in any way arising out of the use of the Sites, including without limitation, the placement or transmission of any information or other materials on the Sites by you or users of your account.
  5. Prohibited Use of the Sites. You shall not use the Sites in any way that would interfere with their operation nor submit any information, material or content to the Sites that violates any law. Furthermore, you shall not post, upload, publish, transmit or otherwise distribute on the Sites any information, material, or content that:
  1. could constitute a criminal offence, including without limitation, any crimes relating to pornography, threats, intimidation, hate, assault, or fraud;
  2. could defame, abuse, harass, threaten or otherwise interfere with or harm the contractual, personality, confidentiality, privacy or publicity, moral or statutory or any other rights of any person;
  3. could infringe the intellectual property rights including without limitation any copyright, trade-mark, or patent, of any person;
  4. could be considered as a use of the Sites that is contrary to law or electronic etiquette, or which would adversely impact the use of the Sites or the Internet by other users, including the posting or transmitting of information or software containing viruses or other disruptive components;
  5. contains any distasteful or offensive material including, but not limited to, material intended for an adult audience;
  6. contains: (i) commercial content, including without limitation, advertising, solicitation, offer to sell any goods or services, or (ii) advertising, solicitation, offer to join any organization whatsoever, or (iii) surveys, contests, or chain letters; or
  7. encourages, conspires, entices or promotes the occurrence of any of the prohibited conduct stipulated herein.

The Company reserve the right to remove any information, material or content that you post, upload, publish, transmit, distribute or otherwise use on the Sites at any time, at its sole discretion and without prior notice.

  1. License. By posting, uploading or submitting any information, material or content to the Sites, you automatically grant (or automatically warrant that the owner of the rights to such material, information or content has expressly granted) the Company a perpetual, royalty-free, irrevocable, non-exclusive right and license throughout the world to use, reproduce, modify, adapt, create derivative works from, publish, translate, license, transmit, distribute and otherwise exploit any or all portions of such information, material or content in any manner and media and by means of any technology now known or hereafter developed. In addition, you hereby irrevocably waive all moral rights in any such information, material or content posted, uploaded or submitted by you.
  2. Web Scraping/Harvesting. The framing, scraping, data-mining, extraction or collection of the Content of the Sites in any form and by any means whatsoever is strictly prohibited. Furthermore, you may not mirror any material contained on this Sites.
  3. Hyperlinking to the Sites. You may create a link (the “Hyperlink”) to one or more of the Sites provided that:
  • you do not replicate any of the Content of the Sites;
  • you do not create a frame or any other bordered environment around the Sites or any of the Content contained on the Sites;
  • the Hyperlink shall not imply any endorsement of any product or services;
  • the website linking to the Sites does not contain distasteful or offensive material including, but not limited to, material intended for an adult audience and pornographic material; and
  • the website linking to the Sites does not contain any information, content or material that would interfere with the operation of the Sites nor which libels, defames, invades privacy, is obscene, abusive or threatening, infringes intellectual property laws or violates any other laws.

The Company may withdraw your right to link to the Sites at any time in their sole discretion.

  1. External Links on the Sites. Links available on the Sites will allow you to link to websites not maintained or controlled by the Company. The Company provide these links for your convenience only and make no endorsements, warranties or representations of any kind whatsoever regarding these other websites and assume no responsibility for content on third party websites. Please be aware that you link to these third party websites at your own risk.
  2. Copyright. All Content published on or otherwise accessible through the Sites is protected by copyright. The Content, and the copyright in the Content, are owned or controlled by the Company or the Company’ content suppliers. You may only use or reproduce the Content for your own personal and non-commercial use. The Content may not be otherwise used, reproduced, broadcast, published or transmitted without the prior written permission of the copyright holder. You must abide by all copyright notices, information and restrictions contained in any Content on, or accessed through, the Sites and maintain such notices in the Content.
  3. Changes. The Company reserve the exclusive right to modify these Terms of Use at any time. Non-material changes and clarifications will take effect immediately. Material changes will take effect 15 days after their posting. The posting date of each document will be set out at the end of the document. Any continued use of the Sites will be deemed conclusive of your acceptance of the modified Terms of Use.
  4. Registered User Accounts/Membership. In order to access certain parts of the Sites, you may have to register as a Member with the Company. During registration for a user account, you will select a password and account name. You understand and agree that you are solely responsible for maintaining the confidentiality of your account including your password, and are fully responsible for all activities that occur under your account. You agree to (a) immediately notify the Company of any unauthorized use of your password or account or any other breach of security, and (b) log out from your account at the end of each session. The Company will not be liable for any loss or damage arising from your failure to comply with this section.
  5. Privacy Policy. The Company’ Privacy Policy is a binding and integral part of these Terms of Use.
  6. Miscellaneous. Any service order or transaction performed on or through the Sites may be subject to additional terms and conditions or terms of sale. The Terms of Use of the Sites and all other documents referenced herein constitute the entire agreement between the Company and you with respect to your use of the Sites. The Company’s failure to insist upon, or enforce strict performance, of any provision of this agreement shall not be construed as a waiver of any provision or right. If any of these Terms of Use is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof. These Terms of Use shall be governed by and construed in accordance with the laws of the province in which you reside and the federal laws of Canada, as applicable. The parties hereby agree and attorn to the exclusive jurisdiction of the courts of the province in which the user of the Sites resides. The parties have required that these Terms of Use and all related documents be drawn up in English. Les parties ont demandé que ces termes et conditions ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.

April 5, 2017

 

MEMBERSHIP POLICY

Membership in ENTRELAUNCH is open to any person interested in the declared purposes of the organization. A person seeking membership will be accepted as a member of ENTRELAUNCH upon submission, receipt, acceptance and processing of the required online registration application and fees, if applicable.

All ENTRELAUNCH memberships are for the specific and sole use of the registered individual for whom payment is made and are non-transferable. Fees are non-refundable (as described in the refund policy below) and subject to change at membership renewal time. A member agrees to pay and remain current in the payment of fees upon expiry of its term in order to continue as a paid member and agrees to follow the guidelines in the Trademark Usage Policy regarding use of the ENTRELAUNCH trademarks and logos. In order to join ENTRELAUNCH, you will need to complete the online application form and pay your monthly or annual fee, if applicable. You will be notified by email when your membership renewal is due.
MEMBER LEVELS

EntreLaunch offers a free membership level and a paid membership option. All membership rules apply for all membership levels.

REFUND POLICY:

  1. The current month membership in ENTRELAUNCH is non-refundable. If you have paid for a year in advance, further months membership will be refunded. Refunds will not be retroactive for previous months and only apply to future months.
  2. Provided your membership is in good standing, your paid membership will be downgraded to a free membership upon request for refund. You may choose to delete your account.

MEMBER RESPONSIBILITIES & CODE OF CONDUCT

No member may share or post any information, image, upload, publish or otherwise share anything that

  1. could constitute a criminal offence, including without limitation, any crimes relating to pornography, threats, intimidation, hate, assault, or fraud;
  2. could defame, abuse, harass, threaten or otherwise interfere with or harm the contractual, personality, confidentiality, privacy or publicity, moral or statutory or any other rights of any person;
  3. could infringe the intellectual property rights including without limitation any copyright, trade-mark, or patent, of any person;
  4. could be considered as a use of the Sites that is contrary to law or electronic etiquette, or which would adversely impact the use of the Sites or the Internet by other users, including the posting or transmitting of information or software containing viruses or other disruptive components;
  5. contains any distasteful or offensive material including, but not limited to, material intended for an adult audience;
  6. contains: (i) commercial content, including without limitation, advertising, solicitation, offer to sell any goods or services, or (ii) advertising, solicitation, offer to join any organization whatsoever, or (iii) surveys, contests, or chain letters; or
  7. encourages, conspires, entices or promotes the occurrence of any of the prohibited conduct stipulated herein.

Specifically, members may not:

  1. Harass other members
  2. Solicit customers to sell products or services
  3. Spam members for any reason both onsite and offsite using third-party programs
  4. Impersonate other members
  5. Use fake profile names and accounts

TERMINATION OF MEMBERSHIP

We may terminate your Membership and may refuse you access to the site if you commit a serious or repeated breach of the Membership Responsibilities and Code of Conduct or if you engage in any other serious misconduct.
At ENTRELAUNCH, we are committed to earning your confidence by demonstrating our commitment to privacy. ENTRELAUNCH Privacy Policy is consistent with the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”).

April 5, 2017

ACCESSIBILITY POLICY

1. Introduction

EntreLaunch supports the full inclusion of persons with disabilities as set out in the Canadian Charter of Rights and Freedoms, Ontario Human Rights Code, the Ontarians with Disabilities Act (ODA), 2001 and the Accessibility for Ontarians with Disabilities Act (AODA), 2005. It is the goal of EntreLaunch to eliminate barriers to services for those with disabilities.

This policy is available in alternate formats upon request.

2. Our mission

EntreLaunch strives at all times to provide goods and services in a way that respects the dignity and independence of persons with disabilities. EntreLaunch is also committed to ensuring that customers with disabilities receive accessible goods and services with the same quality and timeliness as others do.

3. Training for staff

EntreLaunch will provide training on customer service to all employees who provide services, and who are involved in the development and approvals of customer service policies, practices and procedures. New staff and staff who commence new duties that involve interaction with the public or other third parties will undertake training as part of their orientation, if they haven’t already done so.

EntreLaunch will provide staff with training that includes:

  • A review of the purposes of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the Accessibility Standards for Customer Service;
  • How to interact and communicate with persons with various types of disabilities;
  • How to interact with persons with disabilities who use an assistive device or require the assistance of a service animal or a support person;
  • How to use the equipment or devices available on the provider’s premises, or otherwise, that may assist with the provision of goods or services to persons with disabilities;
  • What to do if a person with a disability is having difficulty in accessing goods and services; and
  • EntreLaunch policies, practices and procedures relating to the provision of goods or services to persons with disabilities.

Staff will be trained, as appropriate, on policies, practices and procedures that affect the way goods and services are provided to persons with disabilities. Staff will also be trained on an ongoing basis when changes are made to these policies, practices and procedures.

4. Assistive devices

EntreLaunch is committed to serving persons with disabilities who use assistive devices to obtain, use or benefit from our goods and services.

5. Use of service animals and support persons

Persons with disabilities may bring their service animal on the parts of our premises that are open to the public or other third parties. EntreLaunch will ensure that all staff and third parties are trained in how to interact with persons with disabilities who are accompanied by a service animal.

6. Communication

EntreLaunch will communicate with persons with disabilities in ways that take into account their disability. This means staff will communicate in a means that enables persons with disabilities to communicate effectively for purposes of using, receiving and requesting goods, services and facilities.

EntreLaunch will train staff who communicate with customers on how to interact and communicate with persons with various types of disabilities.

7. Feedback process

The goal of this policy is to meet service delivery expectations while serving customers with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated.

Where possible, complaints will be addressed immediately. Feedback/response will endeavour to be in a format that is accessible to the complainant.

8. Notice of temporary disruptions

EntreLaunch will provide customers with notice in the event of a planned or unexpected disruption in the facilities or services used by persons with disabilities. This notice will include information about the reason for the disruption, how long the disruption is expected to last, and a description of any alternative facilities or services available (if any).

The notice will be placed at all public entrances and service counters on our premises. Depending on the nature of the disruption, notice will also be provided on outgoing telephone and TTY messages and on ministry websites.

This notice will be provided in accessible formats.

9. Modifications to this or other policies

EntreLaunch is committed to ensuring that their customer service policies, practices and procedures respect and promote the dignity and independence of all persons with disabilities. Therefore, no changes will be made to this policy before considering the impact on persons with disabilities.

Any operational policy affecting customer service that does not respect and promote the dignity, independence, integration and equal opportunity of persons with disabilities will be modified or revoked.

January 1, 2017

 

Privacy Statement

EntreLaunch protects the privacy and the confidentiality of personal information—over the Internet, on the telephone, or through our offices. Our Privacy Policy and related procedures guide the handling of the personal information collected. This policy deals only with personal information handled by the EntreLaunch.  Our Privacy Policy is available online at www.entrelaunch.org.

Purposes for Collection, Use and Disclosure of Personal Information

The purpose for which we collect personal information will be identified at or before the time the information is collected. Personal information may be collected for such purposes as:

  • Purchase of products or services
  • Membership Program (your information will never be sold to a third-party)
  • Inquiries regarding products or services
  • Our newsletter (with your expressed consent to receive same)
  • Site analytics (tracking number of visitors to the site and website use)

We will not use personal information for any other purpose than identified at or before the time of collection.

EntreLaunch seeks consent for all personal information it collects, uses and discloses through information provided to individuals prior to collection, or at the time of collection. For information which is considered to be more sensitive, for example credit card numbers, EntreLaunch will ask for a signature or a completed credit card consent form as a sign of consent.

If information is voluntarily provided, this is interpreted as consent to the collection. EntreLaunch will not use personal information for any purpose other than that for which consent has been provided. Should EntreLaunch require use of personal information for a new purpose, consent will be sought for that new use.

Limits for Collecting, Using, Disclosing and Keeping Personal Information

EntreLaunch does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. EntreLaunch collects only information that is voluntarily provided by the individual and undertakes that such information will be kept strictly confidential.

EntreLaunch may disclose personal information collected by it without the knowledge or consent of the individual, for example to its lawyers; for purposes relating to an investigation under, the enforcement of or the administration of a law or where required by law to disclose the information. EntreLaunch will not use or disclose personal information without the knowledge or consent of the individual except as authorized by applicable law.

EntreLaunch retains personal information only as long as is necessary to provide the individual with the requested product, service or information. For example, if personal information is given for future orders, the personal information will only be used for future orders (as indicated by you) and will then be deleted or destroyed. In some cases, however, legal reporting or retention requirements necessitate that EntreLaunch retains information for a specific amount of time. In general, EntreLaunch retains personal information for a period not longer than seven years, in secure storage.

EntreLaunch does not sell or trade any personal information with third parties. Any personal information that EntreLaunch retains is kept in such a manner as to ensure its security and confidentiality at all times.

Safeguarding Personal Information

EntreLaunch respects the privacy of its members, partners, potential Web site visitors and internet users and will protect that privacy as vigorously as possible. Personal information is stored in electronic and physical files that are secure. Security measures include secure locks on filing cabinets, and using industry standard techniques such as firewalls, encryption, intrusion detection and restricted access to computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while EntreLaunch strives to protect personal information, it cannot ensure or warrant the security of any information transmitted to it or received from it electronically.

Accuracy of and Access to Personal Information Collected

EntreLaunch makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes.

At the written request of an individual, he or she may view or edit their personal information as collected by EntreLaunch. EntreLaunch will inform them of what personal information it has about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. Please include your name and contact information. If an inquiry concerns a specific transaction, please indicate the date of the transaction, and provide a receipt number if applicable.

EntreLaunch will reply to requests in no later than thirty days after receipt of the request, or if it is not able to respond within this time period, a notice of extension will be sent.

Use of EntreLaunch Web Site

EntreLaunch believes that online privacy is important to the success of the Internet and electronic commerce in general and is strongly committed to each visitor’s right to privacy. By accessing and using materials from this Web site or sending or posting materials to it, you (the “user”) agrees to the terms of this privacy commitment and to our practices to collect, use or disclose personal information.

This Privacy Statement may be updated periodically to reflect enhancements to EntreLaunch Web site that may affect the use of personal information.

Information on this Web Site

Information which includes all facts, data and other information, collectively the “Information” in the pages of this Web site is of a general nature, is intended only for informational purposes, is subject to change without notice, and is not intended to be relied on by visitors as binding legal advice on any particular matter.

Individual information provided to EntreLaunch to gain access to any feature of this Web site will not be sold or made available to any third party, except where information processing is outsourced by EntreLaunch in the course of its regular administrative procedures.

EntreLaunch reserves the right to perform statistical analyses of aggregated user behavior and characteristics, in order to measure interest in and use of the various sections of its site so as to improve design and navigation and to gather information for marketing purposes. Only aggregated data from these analyses, not individual data, will be used for this purpose.

Accuracy of the Information on this Web Site

The information is believed to be accurate, complete and current when posted, but EntreLaunch cannot guarantee that it will remain accurate or complete or that it will be current at all times.

EntreLaunch is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of this Web site.

Accuracy of Information on Linked Web Sites

Links to other sites found on the EntreLaunch Web site, allow the user to enter domains that are beyond the control of EntreLaunch and, once the user is there, EntreLaunch is not responsible for the privacy practices or the content of these Web sites. EntreLaunch has no control over the accuracy, completeness or relevance of the information on these sites and provides links to these sites solely for the information and convenience of visitors to our Web site.

Copying Information from this Web Site

The information on EntreLaunch Web site may be used or copied provided that it is used or copied accurately, or is used in its entirety and/or that the source of the information is clearly identified. Only a member of EntreLaunch may use the information for commercial purposes.  EntreLaunch is not responsible for the way in which the information may be used or copied.  EntreLaunch reserves the right to change, delete or add information at any time.

Privacy Officer

Any questions about our Privacy Policy can be directed to:

Rebecca Palmer

EntreLaunch

705-791-2320

Rebecca@entrelaunch.org

 

January 1, 2017

EntreLaunch